Wiki source code of AB 15 Citizen Complaint

Version 4.1 by Ryan Larkin on 2016/08/18 17:24

version	line-number	content
2.1	1	Washington County Sheriff's Office
	2
3.1	3	Administrative Division
2.1	4
	5	Policy Manual
	6
	7
	8	Volume: AB
	9
	10	Staff Management
	11
	12	Chapter: 15
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	14	Citizen Complaint
	15
	16	Replaces and/or Supersedes:
	17
	18	None.
	19
	20	Published:
	21
	22	09/05/2013
	23
	24	Review Date:
	25
	26	09/05/2014
	27
	28
3.1	29	Sheriff Cory C. Pulsipher
2.1	30
3.1	31	Undersheriff Bart Bailey
2.1	32
	33
3.2	34	__TABLE OF CONTENTS__
2.1	35
3.1	36	AB 15_101 Definitions
2.1	37
3.1	38	AB 15_102 General
2.1	39
	40
3.1	41	__AB 15_101 DEFINITIONS__
2.1	42
3.1	43	1. WCSO: Washington County Sheriff's Office
	44	1. PCF: Purgatory Correctional Facility
	45	1. Complaint: For the purposes of this policy, a complaint is defined as a complaint against the WCSO or a WCSO employee from a non-incarcerated person. Complaints from incarcerated inmates are termed “inmate grievances” and are handled according to policy: CG 03 Inmate Grievances.
2.1	46
3.1	47	__AB 15_102 GENERAL__
2.1	48
3.1	49	1. Policy:
	50	11. (% style="font-size:1.0em;" %)Complaints shall be forwarded to the Sheriff.
	51	11. (% style="font-size:1.0em;" %)A person wishing to submit a complaint should be encouraged to do so in writing via a Citizen Complaint form.
	52	11. (% style="font-size:1.0em;" %)A Citizen Complaint form may be submitted via the WCSO website or obtained and submitted at the WCSO main office window.
	53	11. (% style="font-size:1.0em;" %)If a person does not wish to submit his or her complaint in writing, the employee receiving the verbal complaint shall draft a detailed email and forward the complaint to the Sheriff via email.
	54	11. (% style="font-size:1.0em;" %)Under the direction of the Sheriff, the Sheriff's designee shall oversee the research, investigation, tracking, and resolution of complaints.
	55	11. (% style="font-size:1.0em;" %)The applicable division chief should be notified of the complaint and the final resolution.
	56	11. (% style="font-size:1.0em;" %)If applicable, employee discipline shall be in accordance with policy: AB 10 Corrective Action and Discipline and policy: AB 11 Internal Affairs and Criminal Investigations.
	57	1. Rationale:
	58	11. (((
2.1	59	Citizen complaints need to be addressed effectively in order to preserve a positive public image of the WCSO.
	60	)))