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Changes for page AB 15 Citizen Complaint

Last modified by Ryan Larkin on 2022/03/01 16:52
From version 5.1
edited by Ryan Larkin
on 2022/03/01 16:52
Change comment: Policy Review
To version 4.1
edited by Ryan Larkin
on 2016/08/18 17:24
Change comment: There is no comment for this version

Summary

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Content
... ... @@ -7,13 +7,12 @@
7 7  
8 8  Volume: AB
9 9  
10 -Staff Management
10 +**Staff Management**
11 11  
12 12  Chapter: 15
13 13  
14 -Citizen Complaint
14 +**Citizen Complaint**
15 15  
16 -
17 17  Replaces and/or Supersedes:
18 18  
19 19  None.
... ... @@ -24,12 +24,12 @@
24 24  
25 25  Review Date:
26 26  
27 -03/01/2022
26 +09/05/2014
28 28  
29 29  
30 -Sheriff Nate Brooksby
29 +Sheriff Cory C. Pulsipher
31 31  
32 -Undersheriff Barry Golding
31 +Undersheriff Bart Bailey
33 33  
34 34  
35 35  __**TABLE OF CONTENTS**__
... ... @@ -39,22 +39,22 @@
39 39  AB 15_102 General
40 40  
41 41  
42 -**AB 15_101 __DEFINITIONS__**
41 +__**AB 15_101 DEFINITIONS**__
43 43  
44 44  1. WCSO: Washington County Sheriff's Office
45 45  1. PCF: Purgatory Correctional Facility
46 46  1. Complaint: For the purposes of this policy, a complaint is defined as a complaint against the WCSO or a WCSO employee from a non-incarcerated person. Complaints from incarcerated inmates are termed “inmate grievances” and are handled according to policy: CG 03 Inmate Grievances.
47 47  
48 -**AB 15_102 __GENERAL__**
47 +__**AB 15_102 GENERAL**__
49 49  
50 50  1. Policy:
51 -11. (% style="font-size:1.0em" %)Complaints shall be forwarded to the Sheriff.
52 -11. (% style="font-size:1.0em" %)A person wishing to submit a complaint should be encouraged to do so in writing via a Citizen Complaint form.
53 -11. (% style="font-size:1.0em" %)A Citizen Complaint form may be submitted via the WCSO website or obtained and submitted at the WCSO main office window.
54 -11. (% style="font-size:1.0em" %)If a person does not wish to submit his or her complaint in writing, the employee receiving the verbal complaint shall draft a detailed email and forward the complaint to the Sheriff via email.
55 -11. (% style="font-size:1.0em" %)Under the direction of the Sheriff, the Sheriff's designee shall oversee the research, investigation, tracking, and resolution of complaints.
56 -11. (% style="font-size:1.0em" %)The applicable division chief should be notified of the complaint and the final resolution.
57 -11. (% style="font-size:1.0em" %)If applicable, employee discipline shall be in accordance with policy: [[AB 10 Corrective Action and Discipline>>doc:Policy.Administrative.AB 10 Corrective Action and Discipline.WebHome]] and policy: [[AB 11 Internal Affairs and Criminal Investigations>>doc:Policy.Administrative.AB 11 Internal Affairs and Criminal Investigations.WebHome]].
50 +11. (% style="font-size:1.0em;" %)Complaints shall be forwarded to the Sheriff.
51 +11. (% style="font-size:1.0em;" %)A person wishing to submit a complaint should be encouraged to do so in writing via a Citizen Complaint form.
52 +11. (% style="font-size:1.0em;" %)A Citizen Complaint form may be submitted via the WCSO website or obtained and submitted at the WCSO main office window.
53 +11. (% style="font-size:1.0em;" %)If a person does not wish to submit his or her complaint in writing, the employee receiving the verbal complaint shall draft a detailed email and forward the complaint to the Sheriff via email.
54 +11. (% style="font-size:1.0em;" %)Under the direction of the Sheriff, the Sheriff's designee shall oversee the research, investigation, tracking, and resolution of complaints.
55 +11. (% style="font-size:1.0em;" %)The applicable division chief should be notified of the complaint and the final resolution.
56 +11. (% style="font-size:1.0em;" %)If applicable, employee discipline shall be in accordance with policy: AB 10 Corrective Action and Discipline and policy: AB 11 Internal Affairs and Criminal Investigations.
58 58  1. Rationale:
59 59  11. (((
60 60  Citizen complaints need to be addressed effectively in order to preserve a positive public image of the WCSO.