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Changes for page AB 15 Citizen Complaint

Last modified by Ryan Larkin on 2022/03/01 16:52
From version 4.1
edited by Ryan Larkin
on 2016/08/18 17:24
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To version 2.1
edited by Ryan Larkin
on 2016/08/18 17:02
Change comment: Created by office importer.

Summary

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1 -AB 15 Citizen Complaint
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1 1  **Washington County Sheriff's Office**
2 2  
3 -**Administrative Division**
3 +ADMINISTRATIVE DIVISION
4 4  
5 5  Policy Manual
6 6  
7 7  
8 +
8 8  Volume: AB
9 9  
10 10  **Staff Management**
... ... @@ -26,35 +26,47 @@
26 26  09/05/2014
27 27  
28 28  
29 -Sheriff Cory C. Pulsipher
30 30  
31 -Undersheriff Bart Bailey
32 32  
32 +Sheriff
33 33  
34 -__**TABLE OF CONTENTS**__
34 +~_~_~_~_~_~_~_~_~_~_~_~_~_~_~_~_~_~_~_~_~_~_
35 35  
36 -AB 15_101 Definitions
37 37  
38 -AB 15_102 General
39 39  
38 +Undersheriff County Attorney's Office
40 40  
41 -__**AB 15_101 DEFINITIONS**__
40 +~_~_~_~_~_~_~_~_~_~_~_~_~_~_~_~_~_~_~_~_~_~_ ~_~_~_~_~_~_~_~_~_~_~_~_~_~_~_~_~_~_~_~_~_~_
42 42  
43 -1. WCSO: Washington County Sheriff's Office
44 -1. PCF: Purgatory Correctional Facility
45 -1. Complaint: For the purposes of this policy, a complaint is defined as a complaint against the WCSO or a WCSO employee from a non-incarcerated person. Complaints from incarcerated inmates are termed “inmate grievances” and are handled according to policy: CG 03 Inmate Grievances.
42 +**TABLE OF CONTENTS**
46 46  
47 -__**AB 15_102 GENERAL**__
44 +1. Definitions
45 +1. General
48 48  
49 -1. Policy:
50 -11. (% style="font-size:1.0em;" %)Complaints shall be forwarded to the Sheriff.
51 -11. (% style="font-size:1.0em;" %)A person wishing to submit a complaint should be encouraged to do so in writing via a Citizen Complaint form.
52 -11. (% style="font-size:1.0em;" %)A Citizen Complaint form may be submitted via the WCSO website or obtained and submitted at the WCSO main office window.
53 -11. (% style="font-size:1.0em;" %)If a person does not wish to submit his or her complaint in writing, the employee receiving the verbal complaint shall draft a detailed email and forward the complaint to the Sheriff via email.
54 -11. (% style="font-size:1.0em;" %)Under the direction of the Sheriff, the Sheriff's designee shall oversee the research, investigation, tracking, and resolution of complaints.
55 -11. (% style="font-size:1.0em;" %)The applicable division chief should be notified of the complaint and the final resolution.
56 -11. (% style="font-size:1.0em;" %)If applicable, employee discipline shall be in accordance with policy: AB 10 Corrective Action and Discipline and policy: AB 11 Internal Affairs and Criminal Investigations.
57 -1. Rationale:
58 -11. (((
47 +1. __**DEFINITIONS**__
48 +11. WCSO(((
49 +Washington County Sheriff's Office
50 +)))
51 +11. PCF(((
52 +Purgatory Correctional Facility
53 +)))
54 +11. Complaint(((
55 +For the purposes of this policy, a complaint is defined as a complaint against the WCSO or a WCSO employee from a non-incarcerated person. Complaints from incarcerated inmates are termed “inmate grievances” and are handled according to policy: CG 03 Inmate Grievances.
56 +)))
57 +1. __**GENERAL**__
58 +
59 +1.
60 +11. Policy:
61 +111. Complaints shall be forwarded to the Sheriff.
62 +111. A person wishing to submit a complaint should be encouraged to do so in writing via a Citizen Complaint form.
63 +111. A Citizen Complaint form may be submitted via the WCSO website or obtained and submitted at the WCSO main office window.
64 +111. If a person does not wish to submit his or her complaint in writing, the employee receiving the verbal complaint shall draft a detailed email and forward the complaint to the Sheriff via email.
65 +111. Under the direction of the Sheriff, the Sheriff's designee shall oversee the research, investigation, tracking, and resolution of complaints.
66 +111. The applicable division chief should be notified of the complaint and the final resolution.
67 +111. If applicable, employee discipline shall be in accordance with policy: AB 10 Corrective Action and Discipline and policy: AB 11 Internal Affairs and Criminal Investigations.
68 +11. Rationale:
69 +111. (((
59 59  Citizen complaints need to be addressed effectively in order to preserve a positive public image of the WCSO.
60 60  )))
72 +
73 +AB 15: Page 3 of 3