Wiki source code of AB 15 Citizen Complaint

Last modified by Ryan Larkin on 2022/03/01 16:52

version	line-number	content
2.1	1	Washington County Sheriff's Office
	2
3.1	3	Administrative Division
2.1	4
	5	Policy Manual
	6
	7
	8	Volume: AB
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4.2	10	Staff Management
2.1	11
	12	Chapter: 15
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4.2	14	Citizen Complaint
2.1	15
4.3	16
2.1	17	Replaces and/or Supersedes:
	18
	19	None.
	20
	21	Published:
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	23	09/05/2013
	24
	25	Review Date:
	26
5.1	27	03/01/2022
2.1	28
	29
5.1	30	Sheriff Nate Brooksby
2.1	31
5.1	32	Undersheriff Barry Golding
2.1	33
	34
3.2	35	__TABLE OF CONTENTS__
2.1	36
3.1	37	AB 15_101 Definitions
2.1	38
3.1	39	AB 15_102 General
2.1	40
	41
4.2	42	AB 15_101 __DEFINITIONS__
2.1	43
3.1	44	1. WCSO: Washington County Sheriff's Office
	45	1. PCF: Purgatory Correctional Facility
	46	1. Complaint: For the purposes of this policy, a complaint is defined as a complaint against the WCSO or a WCSO employee from a non-incarcerated person. Complaints from incarcerated inmates are termed “inmate grievances” and are handled according to policy: CG 03 Inmate Grievances.
2.1	47
4.2	48	AB 15_102 __GENERAL__
2.1	49
3.1	50	1. Policy:
5.1	51	11. (% style="font-size:1.0em" %)Complaints shall be forwarded to the Sheriff.
	52	11. (% style="font-size:1.0em" %)A person wishing to submit a complaint should be encouraged to do so in writing via a Citizen Complaint form.
	53	11. (% style="font-size:1.0em" %)A Citizen Complaint form may be submitted via the WCSO website or obtained and submitted at the WCSO main office window.
	54	11. (% style="font-size:1.0em" %)If a person does not wish to submit his or her complaint in writing, the employee receiving the verbal complaint shall draft a detailed email and forward the complaint to the Sheriff via email.
	55	11. (% style="font-size:1.0em" %)Under the direction of the Sheriff, the Sheriff's designee shall oversee the research, investigation, tracking, and resolution of complaints.
	56	11. (% style="font-size:1.0em" %)The applicable division chief should be notified of the complaint and the final resolution.
	57	11. (% style="font-size:1.0em" %)If applicable, employee discipline shall be in accordance with policy: [[AB 10 Corrective Action and Discipline>>doc:Policy.Administrative.AB 10 Corrective Action and Discipline.WebHome]] and policy: [[AB 11 Internal Affairs and Criminal Investigations>>doc:Policy.Administrative.AB 11 Internal Affairs and Criminal Investigations.WebHome]].
3.1	58	1. Rationale:
	59	11. (((
2.1	60	Citizen complaints need to be addressed effectively in order to preserve a positive public image of the WCSO.
	61	)))