Changes for page AB 15 Citizen Complaint

Summary

• Page properties (2 modified, 0 added, 0 removed)

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	1	+AB 15 Citizen Complaint

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1	1	**Washington County Sheriff's Office**
2	2
3		-ADMINISTRATIVE DIVISION
	3	+**Administrative Division**
4	4
5	5	Policy Manual
6	6
7	7
8		-
9	9	Volume: AB
10	10
11		-**Staff Management**
	10	+Staff Management
12	12
13	13	Chapter: 15
14	14
15		-**Citizen Complaint**
	14	+Citizen Complaint
16	16
	16	+
17	17	Replaces and/or Supersedes:
18	18
19	19	None.
...	...	@@ -24,50 +24,38 @@
24	24
25	25	Review Date:
26	26
27		-09/05/2014
	27	+03/01/2022
28	28
29	29
	30	+Sheriff Nate Brooksby
30	30
	32	+Undersheriff Barry Golding
31	31
32		-Sheriff
33	33
34		-~_~_~_~_~_~_~_~_~_~_~_~_~_~_~_~_~_~_~_~_~_~_
	35	+__**TABLE OF CONTENTS**__
35	35
	37	+AB 15_101 Definitions
36	36
	39	+AB 15_102 General
37	37
38		-Undersheriff County Attorney's Office
39	39
40		-~_~_~_~_~_~_~_~_~_~_~_~_~_~_~_~_~_~_~_~_~_~_ ~_~_~_~_~_~_~_~_~_~_~_~_~_~_~_~_~_~_~_~_~_~_
	42	+**AB 15_101 __DEFINITIONS__**
41	41
42		-**TABLE OF CONTENTS**
	44	+1. WCSO: Washington County Sheriff's Office
	45	+1. PCF: Purgatory Correctional Facility
	46	+1. Complaint: For the purposes of this policy, a complaint is defined as a complaint against the WCSO or a WCSO employee from a non-incarcerated person. Complaints from incarcerated inmates are termed “inmate grievances” and are handled according to policy: CG 03 Inmate Grievances.
43	43
44		-1. Definitions
45		-1. General
	48	+**AB 15_102 __GENERAL__**
46	46
47		-1. __**DEFINITIONS**__
48		-11. WCSO(((
49		-Washington County Sheriff's Office
50		-)))
51		-11. PCF(((
52		-Purgatory Correctional Facility
53		-)))
54		-11. Complaint(((
55		-For the purposes of this policy, a complaint is defined as a complaint against the WCSO or a WCSO employee from a non-incarcerated person. Complaints from incarcerated inmates are termed “inmate grievances” and are handled according to policy: CG 03 Inmate Grievances.
56		-)))
57		-1. __**GENERAL**__
58		-
59		-1.
60		-11. Policy:
61		-111. Complaints shall be forwarded to the Sheriff.
62		-111. A person wishing to submit a complaint should be encouraged to do so in writing via a Citizen Complaint form.
63		-111. A Citizen Complaint form may be submitted via the WCSO website or obtained and submitted at the WCSO main office window.
64		-111. If a person does not wish to submit his or her complaint in writing, the employee receiving the verbal complaint shall draft a detailed email and forward the complaint to the Sheriff via email.
65		-111. Under the direction of the Sheriff, the Sheriff's designee shall oversee the research, investigation, tracking, and resolution of complaints.
66		-111. The applicable division chief should be notified of the complaint and the final resolution.
67		-111. If applicable, employee discipline shall be in accordance with policy: AB 10 Corrective Action and Discipline and policy: AB 11 Internal Affairs and Criminal Investigations.
68		-11. Rationale:
69		-111. (((
	50	+1. Policy:
	51	+11. (% style="font-size:1.0em" %)Complaints shall be forwarded to the Sheriff.
	52	+11. (% style="font-size:1.0em" %)A person wishing to submit a complaint should be encouraged to do so in writing via a Citizen Complaint form.
	53	+11. (% style="font-size:1.0em" %)A Citizen Complaint form may be submitted via the WCSO website or obtained and submitted at the WCSO main office window.
	54	+11. (% style="font-size:1.0em" %)If a person does not wish to submit his or her complaint in writing, the employee receiving the verbal complaint shall draft a detailed email and forward the complaint to the Sheriff via email.
	55	+11. (% style="font-size:1.0em" %)Under the direction of the Sheriff, the Sheriff's designee shall oversee the research, investigation, tracking, and resolution of complaints.
	56	+11. (% style="font-size:1.0em" %)The applicable division chief should be notified of the complaint and the final resolution.
	57	+11. (% style="font-size:1.0em" %)If applicable, employee discipline shall be in accordance with policy: [[AB 10 Corrective Action and Discipline>>doc:Policy.Administrative.AB 10 Corrective Action and Discipline.WebHome]] and policy: [[AB 11 Internal Affairs and Criminal Investigations>>doc:Policy.Administrative.AB 11 Internal Affairs and Criminal Investigations.WebHome]].
	58	+1. Rationale:
	59	+11. (((
70	70	Citizen complaints need to be addressed effectively in order to preserve a positive public image of the WCSO.
71	71	)))
72		-
73		-AB 15: Page 3 of 3