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Changes for page AB 15 Citizen Complaint

Last modified by Ryan Larkin on 2022/03/01 16:52
From version 2.1
edited by Ryan Larkin
on 2016/08/18 17:02
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To version 3.1
edited by Ryan Larkin
on 2016/08/18 17:08
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Summary

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1 +AB 15 Citizen Complaint
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1 1  **Washington County Sheriff's Office**
2 2  
3 -ADMINISTRATIVE DIVISION
3 +**Administrative Division**
4 4  
5 5  Policy Manual
6 6  
7 7  
8 -
9 9  Volume: AB
10 10  
11 11  **Staff Management**
... ... @@ -27,47 +27,35 @@
27 27  09/05/2014
28 28  
29 29  
29 +Sheriff Cory C. Pulsipher
30 30  
31 +Undersheriff Bart Bailey
31 31  
32 -Sheriff
33 33  
34 -~_~_~_~_~_~_~_~_~_~_~_~_~_~_~_~_~_~_~_~_~_~_
34 +**TABLE OF CONTENTS**
35 35  
36 +AB 15_101 Definitions
36 36  
38 +AB 15_102 General
37 37  
38 -Undersheriff County Attorney's Office
39 39  
40 -~_~_~_~_~_~_~_~_~_~_~_~_~_~_~_~_~_~_~_~_~_~_ ~_~_~_~_~_~_~_~_~_~_~_~_~_~_~_~_~_~_~_~_~_~_
41 +__**AB 15_101 DEFINITIONS**__
41 41  
42 -**TABLE OF CONTENTS**
43 +1. WCSO: Washington County Sheriff's Office
44 +1. PCF: Purgatory Correctional Facility
45 +1. Complaint: For the purposes of this policy, a complaint is defined as a complaint against the WCSO or a WCSO employee from a non-incarcerated person. Complaints from incarcerated inmates are termed “inmate grievances” and are handled according to policy: CG 03 Inmate Grievances.
43 43  
44 -1. Definitions
45 -1. General
47 +__**AB 15_102 GENERAL**__
46 46  
47 -1. __**DEFINITIONS**__
48 -11. WCSO(((
49 -Washington County Sheriff's Office
50 -)))
51 -11. PCF(((
52 -Purgatory Correctional Facility
53 -)))
54 -11. Complaint(((
55 -For the purposes of this policy, a complaint is defined as a complaint against the WCSO or a WCSO employee from a non-incarcerated person. Complaints from incarcerated inmates are termed “inmate grievances” and are handled according to policy: CG 03 Inmate Grievances.
56 -)))
57 -1. __**GENERAL**__
58 -
59 -1.
60 -11. Policy:
61 -111. Complaints shall be forwarded to the Sheriff.
62 -111. A person wishing to submit a complaint should be encouraged to do so in writing via a Citizen Complaint form.
63 -111. A Citizen Complaint form may be submitted via the WCSO website or obtained and submitted at the WCSO main office window.
64 -111. If a person does not wish to submit his or her complaint in writing, the employee receiving the verbal complaint shall draft a detailed email and forward the complaint to the Sheriff via email.
65 -111. Under the direction of the Sheriff, the Sheriff's designee shall oversee the research, investigation, tracking, and resolution of complaints.
66 -111. The applicable division chief should be notified of the complaint and the final resolution.
67 -111. If applicable, employee discipline shall be in accordance with policy: AB 10 Corrective Action and Discipline and policy: AB 11 Internal Affairs and Criminal Investigations.
68 -11. Rationale:
69 -111. (((
49 +1. Policy:
50 +11. (% style="font-size:1.0em;" %)Complaints shall be forwarded to the Sheriff.
51 +11. (% style="font-size:1.0em;" %)A person wishing to submit a complaint should be encouraged to do so in writing via a Citizen Complaint form.
52 +11. (% style="font-size:1.0em;" %)A Citizen Complaint form may be submitted via the WCSO website or obtained and submitted at the WCSO main office window.
53 +11. (% style="font-size:1.0em;" %)If a person does not wish to submit his or her complaint in writing, the employee receiving the verbal complaint shall draft a detailed email and forward the complaint to the Sheriff via email.
54 +11. (% style="font-size:1.0em;" %)Under the direction of the Sheriff, the Sheriff's designee shall oversee the research, investigation, tracking, and resolution of complaints.
55 +11. (% style="font-size:1.0em;" %)The applicable division chief should be notified of the complaint and the final resolution.
56 +11. (% style="font-size:1.0em;" %)If applicable, employee discipline shall be in accordance with policy: AB 10 Corrective Action and Discipline and policy: AB 11 Internal Affairs and Criminal Investigations.
57 +1. Rationale:
58 +11. (((
70 70  Citizen complaints need to be addressed effectively in order to preserve a positive public image of the WCSO.
71 71  )))
72 -
73 -AB 15: Page 3 of 3